BiselTech
Onsite Support Services
BiselTech provides Computer/Networking Support and
Consulting to small businesses throughout the Denver
Metropolitan Area, offering a wide variety of services
including end-user workstation support, expertise with
servers, networks and technology management.
Additional services available also include on-site IT
support to for Desktop, Server and software support as well
as Technology management consulting for Small Business
Clients.
Workstation
hardware and software support
BiselTech provides installation, configuration and support
for end-user systems such as desktop and laptop
workstations integrating all major software packages as
well as many lesser known options. By providing proactive
service, we are able to ensure that your systems are
functional when and where you need them the most.
In addition to ensuring that your workstations are running
optimally, we work with your employees to provide basic
training and personalized assistance for any issues that
they might encounter. More than just "technical support",
the goal is to enable your employees to become proficient
with their computers. We do not just fix the problems; we
help prevent them from happening.
Server-based Hardware
and Software Support
BiselTech provides installation configuration and support
for a variety of server hardware and software applications.
We are well versed in all Microsoft products such as
Windows Server 2000, Windows Server 2003, Windows Server
2003 Small Business Server, Exchange 2000 and SQL 2000. We
also offer more personalized, hands-on services which
include the common tasks of network administration such as
configuring user accounts, e-mail, backups, server security
and file storage.
We employ the same proactive mindset to server support as
we do with desktop support. This approach enables your
company to realize a substantial decrease downtime,
effectively minimizing server-related losses to
productivity.
Network
Support
BiselTech also provides installation, configuration and
support for your internal infrastructure. We have extensive
expertise with the latest networking technologies,
including wireless Ethernet, routers, switches and
firewalls. Our solutions can provide your systems with an
infrastructure that is fast, reliable, efficient and
secure.
In addition to linking your internal systems together, one
of our most demanded services is our ability to link your
company to the Internet or, in many cases, provide
increased functionality for existing connections.
Technology
Management
BiselTech specializes in providing not only support for
your equipment, but Technology Management as well.
Technology Management encompasses our entire array of
services from an executive level in which we work closely
with you to learn how your business operates in its current
model and your future goals. This interactive communication
results in a more personalized approached that lets us
tailor your system to allow you not only run your business
more efficiently and effectively in the present, but to
progress toward your future goals more rapidly and with
greater security of mind and system.
We will also act as an Information Technology Manager role
to assist you when working with any technology-related
vendors that you might have.
In short, BiselTech will provide the services of an entire
IT department, with much more experience than most any
department you could assemble for a fraction of the cost.